The following items outline the next steps the Office of the Provost is currently working on to support the UO Online Priorities.
- A new online call center is planned to open. Students taking online classes will have access to help via phone or chat, 20 hours per day, 7 days a week. This will help reduce the time faculty members spend on non-instructional support, and increase faculty capacity for instruction and feedback.
- We are also planning to offer additional services to faculty, including instructional design and video support, which will directly benefit students by increasing the quality and consistency of our courses.
- Three instructional designers are set to start in August. A fourth position is currently being hired.
This timeline outlines our progress increasing support and expanding UO Online in reverse chronological order.
- June 18-21: 24 faculty members participated in a Teaching Online Pathway for the Summer Teaching Institute.
- June: Strategic Plan for UO Online released.
- June: Enterprise-level software agreement with Panopto, a video recording and content management platform, was finalized.
- June: First round of market analysis for online graduate degree programs is completed.
- May: An inventory of existing online courses was completed with an analysis of which core education and degree requirements can be met by existing courses, identifying gaps, and identifying undergraduate courses for online development
- May: Released call for proposals for online graduate programs. Four proposals were submitted.
- May: A community for instructional designers was established to assist with course and instructor development.
- May: Positions open for a media producer and exam manager.
- March 19: Four instructional designer positions open to augment current online instructional design staff. These positions will collaborate with faculty to design pedagogically sound curricula for online courses.
- March 5: Online course fee of $25 per credit hour is approved for fully online courses with the recommendation of the Tuition and Fee Advisory Board (TFAB).
- Read the TFAB memo which discusses the online course fee (see “Other Costs of Education Reviewed” section).
- February: A faculty survey and individual interviews with campus stakeholders were conducted to assess current needs for resources and support.
- See the Strategic Plan Situation Analysis for results.
- January: A budget model for UO Online was developed and finalized which includes expense priorities and revenue forecast.